Where I'm Speaking Next: The Business Smart Tools Conference

On Tuesday, May 5, I'll be conducting a pair of workshops at the Business Smart Tools Conference in Stamford, CT. The subjects I'll be covering are the two I spend the most time with online: video and Twitter, both in terms of business use.

The BST Conference is aimed squarely at companies who are just starting to explore social media. Admittedly, as someone who's been creating social media for years, I often take it for granted that everyone already knows what I know. Then I meet someone new -- or I organize a PodCamp Pittsburgh -- and I remember that technophobia and learning curves tend to keep some people away from the web. This event is intended as a way to break down some of those barriers and get new businesses interested and up to speed on the potential of social media.

Other speakers include Tom Guarriello, John C Havens, Cindi Bigelow, Albert Maruggi and Scott Monty, who's been working wonders on the social media front at Ford.

Want to attend the BST Conference? Register with the discount code "twitter" (no quotes) and save 20%!

Want to hire me to speak at your event? Contact me on Twitter, or leave your email address in the comments below.

How Bad Typography Can Help You Solve Problems

Last night, I attended my first Refresh Pittsburgh meet-up, held at the local tech startup incubator, AlphaLab. Refresh Pittsburgh is an informal group of designers and programmers, looking both to network and to learn from one another (and their occasional guest speakers). Although I'm not a designer, per se, I *am* a creative type (or so I like to claim), so I enjoy hearing how other creative types solve their problems.

Yesterday's guest speaker was Samantha Warren of Viget, a design firm in Washington DC. (She also blogs here. She gave a kick-ass presentation on bad typography, and how (and why) it can kill your web experience. And then she showed how she would have redesigned one horrible site in particular, taking us step-by-step through both her technical AND her theoretical processes.

What I appreciated most was seeing her decision-making process, and learning HOW and WHY she arrived at the conclusions she did. Sometimes, she realized her initial presumptions or goals were incorrect midway through her process, so she backtracked to redesign her end product. Fellow speakers and presenters of the world, take note: knowing that a speaker can admit to being wrong, and then seeing the steps she took to fix things, made me trust her (and her process) even more.

In the end, the two lessons that stuck in my head most clearly were:

* (Samantha's intentional lesson): Don't let the details (like typography, design or even functionality) drive the project; let the PURPOSE drive the project, and the details will fall into place.

* (Samantha's unintentional lesson): When presenting, always make sure to include the URLs of any interesting sites / services you might mention. If you catch the audience's attention, they'll want to know how to learn more.

Other cool tips and tidbits you may know (but I didn't):

* Ms. Warren considers the 3 pillars of web typography to be: Legibility, Hierarchy and Expression.

* A gent named Jakob Nielsen developed a design concept called the F-Pattern, which (counter-intuitively, if you ask me) seems to make sense.

* Ms. Warren suggests designers evaluate all information on a webpage in terms of order of importance, and then allocate the proper typographical weight and direction of attention as required.

* Use phark or siffr for image replacement -- which, as a non-designer, I can barely even understand, but I suspect some of you know what she's talking about (and it seemed important).

* Texture, texture, texture.

If any of this sounds interesting to you -- or if you suspect you would have learned more by actually attending the meet-up (rather than reading my shoddy secondhand journalism), perhaps I'll see you at the next Refresh Pittsburgh event?

Image by ErokCom.

Broadcasting to an Audience of... None?

Yesterday, I was invited to speak about Something to Be Desired (the web series I produce) at Point Park University. One of their broadcasting classes likes to invite local media creators to chat with the students during an informal luncheon, and help them understand what "working in the field" is really like. Since they thought STBD was a good example of a web success story, I was happy to share what I know (and admit what I don't).

The students were friendly and inquisitive, and lobbed several tough questions (beyond the obligatory "how do you make money" and "why are you still in Pittsburgh?"). I and STBD actor Will Guffey (Leo) gave them all the information we could, bored them with endless anecdotes about our "process," and did our best to demonstrate that our six year-old web media series is just as viable a communications option as... well, as a paying job...

Interestingly, when I asked the students what web TV shows they currently watch, or what podcasts they listen to, they told us they watch very little -- mostly existing TV shows that they didn't have time to watch during the week. None of them subscribed to any shows, and they didn't download them to watch on a mobile device, either -- even though several of them had video-enabled iPods.

Then one of the students asked if either of us blog, and then she asked why ANYONE would blog, or why anyone would take bloggers seriously. Admittedly, this is not an easily-answered question, especially in light of chicanery like the (false) CNN iReports of Steve Jobs's heart attack. But, more importantly, even asking this question proves that journalism and broadcast students (or their professors) are highly suspicious of "new" media -- and why shouldn't they be?

So... if the future broadcasters of America aren't watching web media... who is?

And... if web media is not being taught as a viable option in most broadcasting classes... why?

(I think I know, and it has to do with "credibility," "economy" and "job security." What are YOUR thoughts?)

Photo by digitalvisions.