Cafe Witness

Tuesday, November 13, 2007

What Does Success Mean to You?

I've been creating Something to Be Desired for four years now. I consider us to be "successful" in that we've kept the show online and interesting despite numerous hurdles.

And yet, whenever someone asks me what my goals are... I realize I can't articulate them, because I haven't defined them for myself.

Things Are Changing

I've been having a lot of conversations lately with social media folks -- and reading a lot of blogs and Twitters -- that lead me to believe the bulk of the people in this space have a hard time defining what success means for them, and therefore understanding the steps they need to take in order to get there.

Last year, PodCamp Boston exceeded expectations because it had never been done. This year, although attendance was up, it was still about 50% of the registered total. Was that a "success"? It depends on whom you ask.

Most of the no-shows were people "outside the fishbowl" -- those interested parties who weren't yet creating content and therefore weren't 100% invested in having a conversation about it.

"How do we get those people involved?" was the question a lot of us have been asking for a long time, and there still aren't clear-cut answers.

Maybe that's because we're not demonstrating that social media is a "successful" investment of OUR time and resources yet, simply because so few of us know whether or not we ARE successful. It's hard to lead by example when you're not sure where you're headed.

What Constitutes Success For You?

Are you a creator? Does the thrill of making something from nothing give you an unequaled charge?

Are you a collaborator? Do you prefer working with others to make something greater than any of you could have done independently?

Are you seeking an audience? What kind of audience? Is it more important for you to have a wide, "mainstream" appeal in your work, or a smaller, highly-engaged readership / listenership / viewership?

Are you seeking investment? What kind of investment? How much money / resources? From whom? What would you do with it if you had it?

Are you seeking to make a living at what you're doing? To become profitable? What's your break-even point? Where will that money come from?

What do you want to be doing in a year? In three years?

Very few of us seem to know the answers to these questions, which therefore prevents us from being able to take the steps to accomplish them. As a result, I see a lot of rudderlessness throughout the medium. I see disinterest, worry, cynicism and frustration. (I should know - I'm the generator of a significant amount of it.)

So, if that's the case, why don't we refocus for a moment and ask ourselves, honestly: What does success mean to you?

And, to kick-start the conversation, I'll list my POV. To me, success would be:

* Being out of debt
* Making a comfortable living
* Having health insurance
* Working as a writer / director / producer
* Having STBD viewed by 10,000+ people per episode
* Earning enough money from STBD to pay the cast
* Seeing STBD become one of the top shows in modern media
* Collaborating with creative people from multiple fields
* Helping shepherd other people's ideas to fruition
* Investing in / growing other small businesses
* Being able to donate time / resources to charities
* Being able to travel

Yours?

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Thursday, October 04, 2007

Are You a Person or a Brand?

An hour ago, Chris Brogan made the following comment, via Twitter:

Clarity of message is worth more than you know. One topic. Go deep. One topic.

When I debated that point, Chris clarified his reasoning:

[S]imple branding. If you come to me and tell me 41 things, I'll remember 3, if any.

Fair enough. The web is an information orgy, after all.

But I think these statements raise a major issue regarding how we conduct ourselves online, what we expect of each other and what exactly we are.

The Problem of Complexity

With so much information (and so many people) sprawling across the web, there's a temptation to force people to summarize their very essence into 15 second pitches.

The upside? The web becomes more easily navigable.

The downside? Each of us becomes far more limited and replaceable.

If you read this blog because you're interested in my opinions, or because you know me personally, then you view me as a person.

If you read this blog strictly because you're interested in social media, then you see me as a brand --- one of many within your realm of information consumption.

I believe I can be both, depending upon my audience. But Chris's comments seem to question whether we can truly have it both ways, especially when we need to make snap decisions about whom to listen to or what actions to take.

So, to be blunt: Are we individuals or are we brands?

The difference (as I see it):

A person...

* Is multifaceted in interests and abilities
* Is frequently scattered and unable to focus
* Stretches limited resources across multiple channels
* Can be contradictory
* Can make mistakes
* Isn't easily summarized
* Has opinions
* Offends 50% of the populace with those opinions
* Requires a steeper learning curve
* Can evolve without needing permission

A brand...

* Is instantly recognizable
* Is best served when narrowly focused
* Can conquer small markets, then expand
* Often weakens as it expands
* Cares fiercely about "message" and "image"
* Must chart a course and follow through
* Changes slowly and uniformly
* Sees the world in black and white
* Can transcend self-defined borders
* Powers an agenda

Why Does It Matter?

Under these conditions, we have two options when "living" online:

* We can be individuals -- free to dabble, experiment, make mistakes and allow for complexities and contradictions...

* Or we can be brands -- restricted in breadth but limitless in depth, iconic, reductive, and easily replaceable.

Each has their pros and cons, but neither is perfect:

* One seems fickle, the other finite.

* One is unclear and prone to failure due to diffusion of message and purpose...

* The other is constricted and struggles to maintain relevance against faster competitors.

What Should YOU Do?

Obviously, that's up to you. Perhaps you even feel you have the freedom to switch between "personhood" and "brandhood," depending upon your audience. (Google might beg to differ...)

However, this differentiation has consequences. It can help you decide things as complicated or mundane as:

* Your screen-name
* Your signature
* What information you decide to make public
* What outside information is "important" to you
* WHO is "important" to you
* WHY you use the web
* When to speak and when to remain silent
* If you use email, or Twitter, or a blog
* If you need a MySpace or Facebook account

Etc., etc., etc.

On one hand, I worry that a web filled with people is too complex to amount to anything more than a headache of contradictions.

On the other, I suspect a web filled with brands would be a soulless and disposable sphere devoid of meaningful interaction.

And yet... to move forward, don't we need some of each?

What are YOU?

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